Lodi Health is proudly accredited by the Joint Commission. This accreditation indicates that this hospital practices policies and procedures of the most rigorous standards in patient care. Representatives from the Joint Commission conduct unannounced surveys of this and most hospitals.
The Joint Commission is an independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in accredited organizations.
The Joint Commission addresses all complaints that pertain to patient safety or quality-of-care issues within the scope of Joint Commission standards.
The Joint Commission has a toll-free hotline that gives patients, their families, care givers and others an opportunity to share concerns regarding quality-of-care issues at accredited health-care organizations. The toll-free number is 800.994.6610, and this hotline is available 24 hours a day, seven days a week. Staff members are available to answer calls at this number weekdays from 8:30am-5pm, Central Standard Time.
Lodi Health also offers a “Quality Services Response Line” that allows an opportunity to share concerns regarding quality-of-care issues. That number is 209.339.7400.